Phone systems are the real stars of business communications. They help staff members perform better and reduce operational costs, which is why VoIP technology is becoming a favorite for small businesses. In fact, IBISWorld reports that VoIP grew 12.9% annually over the last five years, and expects it to reach 15.3% by 2017.
As the demand grows, the market gets more competitive, and users have more options to choose from. The question remains, what makes the best VoIP service for small businesses?
Obviously, basic benefits include lower telephone bills, scalable systems, cost-effective investments, and top of the line phone capabilities; but even though each VoIP provider has a specific set of features, there are a lot of similarities among them.
What should you do? You have to research. We encourage you to look for the best VoIP phone systems for your business. Please, keep in mind that even though they all have something that sets them apart from the rest, there are some common grounds you are likely to find:
Business Call Features
Conference calls, call routing, and call transfers are all basic functions of VoIP phones. Even the least sophisticated devices come with friendly menus where users can navigate the system and adapt it to their needs. VoIP phones can also be programmed so that managers have full control of all configurations.
Remote Connections
A VoIP phone will work anywhere an internet connection is available, which means, an office is no longer needed for small businesses to run. Team members can work from their own homes and still be a part of the same telephone system, and if workers are visiting clients or on the road, the system can be programmed to route incoming calls to their mobile phones.
The most comprehensive packages include virtual phone numbers, toll-free numbers, and mobile apps, all of which provide telecommuters with the tools to work from any location (low-cost packages offer such services at an additional cost).
Tailored Communications Solutions
The best VoIP services are customizable. Customers with a fair understanding of their business make smart investments. There is no need to commit to unnecessary features and, since new extensions can be added progressively, business owners can evaluate their performance and assess new needs.
Wireless Solutions
Since there is no need for extensive wire installations, programmed VoIP phones start working as soon as they are plugged in. Workstations can be switched or moved around and it will not affect the communications system.
How To Switch To VoIP
Choosing the VoIP phone for your business will depend on your specific requirements. Browse TelcoDepot.com to compare prices and features to make the most of your available budget. Switching to VoIP is not as drastic as people may think, and staff members can get used to the new system quickly.
Start thinking of including the latest technology into your day-to-day communications and enjoy the many benefits VoIP has to offer. Feel free to leave a comment below and tell us what you think of modern communications solutions. Are you ready to leave your plain old telephone systems behind?
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